Ecommerce web design company Shropshire today
Website design solutions Shropshire with websitespecialist.co.uk: Chatbots are another feature that has been popular for a few years and will continue to be relevant in 2024. As artificial intelligence and machine learning continue to get more sophisticated, we expect to see chatbots become the norm for simple customer service requests and “personal shopping.” For example, if a customer visits your website, looking for phone support and the chatbot knows they have an available free phone upgrade. The chatbot can let them know about the upgrade. This can lead to a positive experience for the customer and save the business the customer support cost associated with talking to a live person. Concerned about not having enough staff to manage a web chat? Utilize tools that can forward your web chats to…